Privacy Policy

At Realty & Mortgage Co., safeguarding online user privacy is paramount. We collect information through our corporate and property websites (“Sites”) solely for the purposes outlined in this Privacy Policy.

By accessing or using our Sites, you agree to abide by this Privacy Policy. This includes consenting to the collection, use, and disclosure of personally identifiable information as described herein (“Personal Information”).
 

We will indicate which Personal Information is mandatory and must be provided at the point of collection for us to provide various services (“Services”) as requested by you. If you do not provide the Personal Information requested, we may not be able to provide the Services. If you disclose any Personal Information relating to other people to us or to our service providers in connection with the Services, you represent that you have the authority to do so.

We use the Personal Information you provide about yourself solely for the purposes of evaluating, processing, and underwriting your apartment application, updating our records, fulfilling a maintenance request, and communicating with you generally within the context of our business activities. We do not share this information with outside parties except to the extent necessary to complete your request, process your application, or to enforce the terms of your lease. We use the information you provide about someone else, such as an emergency contact, to keep our records up to date. We do not share this information with outside parties. Additionally, we gather anonymous browsing data through cookies.

We collect data through our Sites to assign identification codes and gather browser and device information, application usage data, information collected through cookies, pixel tags and other similar technologies, and IP addresses. You have the option to manage cookie settings in your web browser, though this may affect site functionality. 

We retain Personal Information for as long as it’s needed for the purpose(s) for which it was obtained, and to comply with applicable laws. In most cases, it is retained for a minimum of seven years and is then destroyed.

We do not sell or share Personal Information unless required by law, to protect our rights or safety, or as outlined above. In the event of a company acquisition, Personal Information may be transferred to the acquiring entity.

Third-party websites linked on our site may have different privacy practices. We are not liable for their collection, use, or disclosure of information.

Our Sites are not intended for children under 18, and we do not knowingly collect their Personal Information.

We employ commercially reasonable organizational, technical and administrative security measures designed to protect your Personal Information.  We cannot however guarantee absolute security against breaches or malfunctions.

It is up to you to keep your Personal Information on our Sites and with our main office up to date. You can update your Personal Information by logging into your resident portal. If you are unable to update your Personal Information there, you can contact us at realtymortgageco.com/contact or by calling 773-989-8000.

In the event of a company transfer, your Personal Information may be included among the assets transferred.

Personal Information is collected, processed, and stored in compliance with U.S. law. Non-U.S. users acknowledge and consent to their information being processed and stored outside their resident jurisdiction.

You may request access to your Personal Information by contacting us using the “Contact Our Office” link in your resident portal, through our web address realtymortgageco.com/contact, or by calling 773-989-8000.

We reserve the right to update this Privacy Policy periodically.